I am a first time homebuyer and I was connected to Chris through my realtor. Let me see if I can find one word to describe the level of service I received from Chris: Detailed, thorough, keeps the client informed, keeps the client up to date, knowledgeable, current on what needs to be done to reach the clients goal, the consummate professional, and just down right AWESOME!! If anyone is in the market for any of the products that American Capital Finance offers, I would refer them to Chris and his staff in a heartbeat! You will never go wrong with this group. Thank you Chris for everything that did. You made the process such a smooth transaction!